How to submit a Customer Support request
The general support intake — license issues, billing questions, anything that doesn't fit a more specific form.
Customer Support is the catch-all intake form. Use it for license problems, billing questions, account access, or anything that doesn't have a more specific form below.
Submitting
- 1Go to /support
- 2Pick the closest topic from the dropdown (we use it to route inside SuiteDash)
- 3Drop a clear description — what you tried, what you expected, any screenshots
- 4Submit → you'll get an email receipt + a SuiteDash task gets created on our side
- 5Typical first response: under 1 business day
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