← All docsSubmitting Requests

How to submit a GrowthPoints request

GrowthPoints clients submit here — every task that draws from your point bucket goes through this form.

GrowthPoints clients submit every task through /support/growth-points. This is the ONLY way work gets queued — emails about new work get redirected here so we keep a clean source of truth and your balance stays accurate.

Submitting

  1. 1Go to /support/growth-points
  2. 2Pick the service category (design / copy / ads / SEO / dev / strategy)
  3. 3Describe the deliverable — narrow scope ships faster and burns fewer points
  4. 4Attach references, brand assets, and any drafts you have
  5. 5Submit → we confirm receipt + your expected point spend within hours

Tips to get more out of your points

  • Narrow tasks burn fewer points than broad ones — scope tight
  • Group small related tasks into a single request
  • Approve drafts quickly so the next task can start
  • Carry-over caps at 2× your monthly allowance — use them or lose them
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